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Lesswires VoiceNG Business Communication Products
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| Product |
VoiceNG IP PBX Applicance for Small Business |
VoiceNG Professional IP PBX for Small to Medium Business |
VoiceNG CallCenter IP PBX for Medium Business and CallCenter |
| Extensions |
upto 10 extensions |
unlimited |
unlimited |
| Caller ID, Caller Name Announcement |
Y |
Y |
Y |
| Call Waiting, Call Retrieve |
Y |
Y |
Y |
| Call Recording |
N |
Y |
Y |
| Conferencing |
Y(limited support) |
Y |
Y |
| VoiceMail |
Y |
Y |
Y |
| E911 |
Y |
Y |
Y |
| DISA(Direct Inward System Access) |
Y |
Y |
Y |
| DID(Direct inward dialing) |
Y |
Y |
Y |
| Unified Messaging System |
Y |
Y |
Y |
| Customer Relationship Management(CRM) Integration |
N |
Y |
Y |
| Multiple Auto Attendants |
Y |
Y |
Y |
| Queues |
Y |
Y |
Y |
| Browser based web administration |
N |
Y |
Y |
Please see our product brochure for more details  VoiceNG Product Brochure
VoiceNG Web Aministration
The VoiceNG Pro and VoiceNG Callcenter line of products include a Web management administration, easy to use and feature rich. A Snapshot is provided below.
Click here for snapshot1 snapshot2 snapshot3
Services
- Technical Support: We provide 24/7 technical support to all our customers.. It is provided as part of the annual maintenance and covers all VoiceNG systems 24/7.
- SLA: All our products are backed up with a SLA that offers 99.99% availability. We will provide service credit to our customers in the event of an outage.
- Remote Monitoring and management: We remotely manged and service the VoiceNG systems. This includes system upgrades, network management, service restart, and 24/7 telephone support to address any issues
- Training: We also training to our customers on using the web management interface to manage the VoiceNG system.
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